Get in Touch for Your Fitness & Wellness Needs

Looking for support or have questions about our portable wellness products such as yoga mats, resistance bands, or compact fitness trackers? Our friendly team is here to assist you. Reach out to us via email at [email protected], or complete the contact form below. We strive to respond promptly to your inquiries to help you on your wellness journey.

Our Support Hours & Service Expectations

Our dedicated support team is available during the weekdays from 8:00 AM to 5:00 PM (local time). We aim to reply to all messages within 1-2 business days, although during peak periods, responses might take up to 3 days. For faster assistance, please review our FAQs below or visit our support pages.

Key Questions About Your Orders

  • Order Dispatch Timeline: We typically process orders within 5-7 business days. Once your order is shipped, a confirmation email with tracking information will be sent.
  • Finding Your Shipment Details: Check the shipment tracking page at Shipment Tracking or review your confirmation email for a direct tracking link.
  • Why Is My Tracking Not Updating? Tracking details may require up to 7 business days to update. Delays can happen during transit, customs, or at the destination. If there's no update after 10 business days, contact us for assistance.
  • Modifying Your Shipping Details or Orders: Changes can be made within 2 hours of placing your order. After that, modifications may be limited due to order processing times.
  • Cancelling Your Purchase: Cancelling is possible within 2 hours via the confirmation email. Beyond that, cancellations are not guaranteed as processing may have started.

Customer Support & Feedback

If you need further help, please fill out the contact form below:

    Helpful Resources

    We are committed to enhancing your wellness experience with reliable support and quality products. Thank you for choosing Vayota for your fitness journey!